Shipping policy
Shipping Policy
Thank you for shopping at Theretrowatches! We are dedicated to providing you with the best shopping experience, including efficient and reliable shipping services. Please read our Shipping Policy carefully before placing your order to understand our shipping procedures.
Processing Time:- All orders are processed within 1-5 business days after receiving the payment confirmation.
- Orders placed on weekends or holidays will be processed on the following business day.
- We offer the following shipping methods for domestic and international orders:
- Standard Shipping: 10-20 business days depending on location
- Shipping costs are included in ALL our products
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
- If your country is not available for shipping during the checkout process, please contact us, and we will do our best to accommodate your request.
- For international orders, please be aware that customs and import duties may apply in the destination country.
- You are responsible for any additional customs charges, taxes, or fees imposed by your country's customs authorities.
- While we make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances, such as customs clearance, weather conditions, or peak holiday seasons.
- We will do our best to keep you informed of any significant delays and provide assistance in resolving any issues.
- It is your responsibility to provide accurate and complete shipping information at the time of placing the order.
- If you notice any errors in your shipping address after placing the order, please contact us immediately. We will do our best to correct the information before the package is shipped.
- We are not responsible for packages that are lost, stolen, or damaged during transit.
- If your package is marked as delivered but you haven't received it, please contact the shipping carrier to initiate an investigation. We will assist you in any way we can during this process.
If you have any questions or concerns regarding our Shipping Policy, please contact us at info@Theretrowatches.com